Resources for General Managers

This page is provided to present pertinent information for General Managers of private clubs. The following is a list of resources available to General Managers through ResourcesforClubs.com:

Club Consulting - Consulting Services include:

Strategic Planning
Developing a Membership Marketing Plan
Membership Director Job Description
Conducting a Membership Marketing Study
Membership Director Training and much more
Also available are Long Range Planning services,such as Member Focus Groups and Member Surveys and Capital Project Presentations.

To obtain more information on membership consulting services, contact Bob Bodman at 800-267-6758 or email bob@resourcesforclubs.com

Standards of Operation and Performance for Private Clubs:

This publication is the very best way to develop your club's own, customized set of standards. This publication has been licensed and endorsed by the CMAA

Member Surveys:

Pacific Century Clubs specializes in member surveys and focus groups. In addition to over 15 years of experience in conducting traditional membership surveys, PCC has just launched ClubSurvey.com for inexpensive, fast and effective Online Member Surveys. If you haven't tried this, you may be missing out on one of the most cost and time effective ways to find out what your members think. Go to ClubSurvey.com or call 800-267-6758 for more information.

Publications:

The Guide to Membership Marketing (a 450 page reference text in hardbound and CD-Rom)
Standards of Operation and Performance for Private Clubs (a template and workbook for developing a customized set of detailed standards.